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98
MAY 2013
66
SEPTEMBER 2012
%
The high level of performance and
motivation of ICC employees were
the main factors behind these great
results
HR Specialist
(SBM)
Deniz
SÜERKAN
In May 2013, we completed the second round of our
Employee Satisfaction Survey titled “Voice of Employee”
with participation of our employees. Employee satisfaction
as rated by the last survey carried out in September 2012
was 66%. However this rate was not satisfactory for IIC. It
seemed very difficult to reach the targets set for IIC and to
bring IIC to the level desired.
With the change in the management team, a new vision
was set for IIC whereby the principle of “Humans First”
was the focus of all managers. Improvement in the quality
of service we provided with participation of all employees,
completion of works that added value to the sector, initiation
of major transition projects were all the result of human
factor. And it was the latest Employee Satisfaction Survey
that demonstrated the results of our recent efforts in the
new term. As measured by the latest survey, our employee
satisfaction rate was 98%. High performance and motivation
of IIC employees are the main factors behind this great
result.
This great picture achieved and the successful results
obtained everyday, were made possible by the efforts of IIC
employees. This successful picture will continue to reflect
positively to the new projects we’ll be carrying out in the
coming terms as well.
More Satisfied Employees, Better Service!
HUMAN RESOURCES 27