Inquiry via Call Center

VEHICLE DAMAGE INQUIRY CALL CENTER SERVICES

If you want to learn if the vehicle you want to buy has been involved in an accident before, the amount of damages (if any) and all the other details, you can call 11890 Damage Hotline and report the plate number or chassis number. Customer representatives will give you the relevant information about damage records. If you wish, you can receive this information via SMS free of charge as well.

VEHICLE DETAIL INQUIRY CALL CENTER SERVICES

If you want to learn the date of first registration of the vehicle you want to buy, the cities it is registered in, if it has changed plate number, the type and duration of last owner and so on, you can call 11890 Damage Hotline and report the plate number or chassis number. Customer representatives will give you the relevant information about damage records. If you wish, you can receive this information via SMS free of charge as well.

COMPREHENSIVE INSURANCE-FREE PERIOD INQUIRY CALL CENTER SERVICES

If you want to learn the period during which the vehicle you want to buy is not insured with a comprehensive insurance, since its date of first registration, you can call 11890 Damage Hotline and report the plate number or chassis number. Customer representatives will give you the relevant information about damage records. If you wish, you can receive this information via SMS free of charge as well.

REPLACED PART INQUIRY CALL CENTER SERVICES

If you want to learn about the replace parts of the vehicle you want to buy, to learn if the said parts are original or not, number of pieces, date of accident, mileage at the time of repair, the total amount of replaced parts and workmanship, you can call 11890 Damage Hotline and report the plate number or chassis number. Customer representatives will give you the relevant information about damage records. If you wish, you can receive this information via SMS free of charge as well.

POLICY INQUIRY CALL CENTER SERVICES

If you want to learn whether the owner of the vehicle has a traffic or comprehensive coverage policy; if yes, the policy number and its expiration date; if no, the cancellation date and so on, you can call 11890 Damage Hotline and report the plate number or chassis number. Customer representatives will give you the relevant information about damage records. If you wish, you can receive this information via SMS free of charge as well.

INQUIRY FOR LIFE INSURANCE FOR THE DECEASED CALL CENTER SERVICES

If you want to learn the details of life insurance (if any) of the deceased policyholder, you can call 11890 Damage Hotline and provide their Republic of Turkey I.D. Number. Relevant information regarding the damage records will be sent to your mobile phone.