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Hayatımız Sigortalı Magazine April 2016 - 5.4.2016 - 05/04/2016

SBM Managing Director Aydın Satıcı shared his views with Hayatımız Sigortalı Magazine

30-35 million of the 60 million mobile phones in our country are smart phones. This gives companies in the insurance industry the ability to communicate with their customers quickly and conveniently. And as SBM, we make available all our services via B2B and B2C channels on mobile applications. This year, we gathered the services we previously provided via 5663 SMS number, under sigortam360 brand which are now available on the website and mobile environment. Also all our inquiry and online services which were previously available only on our website are now available on IOS and Android platforms via SBMobil application. Similarly, the reporting and dashboard applications which are available on the website for use by insurance companies are now also available on mobile applications. With these applications, the executives in the sector have the opportunity to compare their company's performance with the sector and make analyses.

With the mobile accident report application developed and launched by SBM in October 2014, accident report creation process can now be completed very quickly and conveniently. This application has been downloaded by over 500.000 people until today. The biggest advantage of mobile accident report application is that it saves the users from the burden of finding paper form and paper or getting photocopies etc. With this application the whole process can be completed in as short as 10 minutes. And the reports are processed in only 10-15 days.

The QR code on the insurance policies direct the users to the Mobile Accident Report application. To prevent confusion at this point, insurance companies have been instructed to place informative text under the QR codes.

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